Return and Refund Policy

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WE DO NOT OFFER REFUNDS

Exchanges of full-price merchandise are accepted within 14 days of receipt of purchase.  Store credit will be issued under the customer's name and must be accompanied by receipt with the merchandise in the original condition.  Merchandise must not be worn, altered or washed and must have all tags and accessories attached.

IMPORTANT

• "Final Sale" items will not be accepted for exchanges/store credit.
• Shipping (outside the US) must be paid by the customer.
• All returns must be paid by the customer.
• Shipping and handling charges are not refundable.
• For any questions please email 

How to return Merchandise by Mail

Before mailing merchandise please keep in mind that all returns must be accompanied by the original receipt.  We reserve the right to refuse a return request if it does not comply with this policy.

1. Repack Merchandise

Package the merchandise and enclose with the original receipt.  Returns must be prepaid and insured by the customer and shipped via the carrier of your choice.

2. Ship to:

Cerise:

NOTE: We strongly recommend that you save your return tracking number until you have been notified that we have completed your return.

Cancellations

Please be advised that once an order has been placed we are unable to make any modifications to an order including cancellations.